Managing Difficult Employees and Absenteeism

Course Code: HR.6
Dates for this course:

28 – 29 Januay 2017
24 – 25 May 2017
22 – 23 August 2017
28 – 29 November 2017

Subject: Managing Difficult Employees and Absenteeism
Course Fee: MYR 2,500

Who Should Attend?

  • Understand and appreciate the Meaning of Difficult Employees and Absenteeism in the Malaysian Context
  • Understand the different forms and causes of Difficult Employees and Absenteeism
  • Create the appropriate strategy and conducive climate and environment required to reduce the problem
  • Acquire the relevant technical and legal knowledge in dealing with such problems and situations
  • Acquire the requisite soft skills.
  • Use as forum to examine the situations and analyze the choices
  • Discuss and brainstorm on own peculiar situations and synergizes new and innovative methods of remedy

Learning Objectives

  • To gain a broad understanding of corporate risks and how they should be managed in either a private or public sector organization
  • To identify how strategic and operational managers can ensure their organization has identified its key assets and the threats and risks those assets may face
  • To gain an understanding of the tools and techniques available for effective corporate risk management
  • To develop plans to protect key people, financial and operational assets.
  • To build effective risk management into corporate and operational business plans
  • To develop the ability to effectively protect your organization’s key assets

Course Content

Module 1 - Meaning Of Difficult Employees Vis-A-Vis Absenteeism
Module 2 - Difficult Employees Problems
  • Work Habits
  • Malingering
  • Tardiness
  • Poor Performance
  • Inefficiency
  • Excessive Medical Leave
  • Disobedience
  • Insubordination
Module 3 - Absenteeism
  • Factors, Causes and Effects of Absenteeism
  • Identifying Absenteeism
  • Law on Absenteeism
Module 4 - Managing Difficult Employees / Absenteeism
  • The Soft Approach
    • Creating a positive work environment and culture
    • Counseling techniques and tactics
    • Transferring
    • Restructuring
    • Neutralize
Module 5 - Managing Difficult Employees / Absenteeism (Continuation)
  • The Hard Approach
    • The Hot-Stove Principle
    • The Disciplinary Process
Module 6 - Developing A Model Procedure
  • In conformance with Company Policy and Company Rules & Regulations
Module 7 - Industrial Court Awards And Guidelines

Contact Form


+60 3 7931 6143