Coaching and Mentoring for Quantum Success

Course Code: MS.1
Dates for this course:

6 – 7 March 2017
9 – 10 May 2017
3 – 4 July 2017
4 – 5 September 2017

Subject: Coaching and Mentoring for Quantum Success
Course Fee: MYR 2,500

Who Should Attend?

  • Supervisors and Managers who believe in People Development
  • HR Personnel responsible for Talent Pool Development

Learning Objectives

  • Understand and apply the principles of coaching and how they are different from mentoring, training and counseling
  • Develop and practice key mentoring and coaching skills
  • Build positive relationships through coaching that support and empower individuals
  • Conduct coaching sessions using well recognized coaching approaches and models
  • Enable internal coaching by creating a coaching culture

Course Content

Preparing to Mentor and Coach effectively
  • Background to Mentoring and Coaching.
  • What is Coaching and Mentoring and how it is different from Counseling and other development skills?
Coaching and Mentoring skills and principles
  • The International Coaching Federation Coaching competencies
  • The 6 principles of coaching
  • A Mentor’s profile
  • A Coach’s profile
  • Ethical issues and contracting
The Coaching and Process
  • Phases of the coaching relationship
    • The coaching process
    • Applying the Solution Focused Coaching " Arrow” towards an action plan and solving problems
Key Stages of the Process – Practical Demonstration and Role Play
  • Rapport Building
    • Adapting to different Social Styles
    • Identifying values and drivers
  • Communication and Open Ended Questions
  • The Outcome Frame
  • Coaching tools:
    • Scales and Wheels
    • Logical Levels and Elevator Questions
    • " As if Applications”
    • Time Shifts
  • Committing to action steps


Contact Form


+60 3 7931 6143